Steven has over 25 years' experience as both a royal butler and as a creator of inspirational and unforgettable events. He served at Buckingham Palace and Windsor Castle, and also worked for the British Embassy in Paris, where it was often necessary to adapt quickly from organising a private dinner for a small number of high-profile guests to masterminding a reception for hundreds or even thousands. Steven also worked at the Lanesborough Hotel in London. The ethos of providing intuitive, faultless service has been followed and practised by Steven throughout his career, and permeates through the staff at Randolphs, the company he started in 1999, which is totally committed to providing the best service possible.